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SOA-C02 Exam Format | SOA-C02 Course Contents | SOA-C02 Course Outline | SOA-C02 Exam Syllabus | SOA-C02 Exam Objectives

The AWS Certified SysOps Administrator – Associate (SOA-C02) exam is intended for system administrators in a cloud operations role. The exam validates a candidates ability to deploy, manage, and operate workloads on AWS.





- Support and maintain AWS workloads according to the AWS Well-Architected Framework


- Perform operations by using the AWS Management Console and the AWS CLI


- Implement security controls to meet compliance requirements


- Monitor, log, and troubleshoot systems


- Apply networking concepts (for example, DNS, TCP/IP, firewalls)


- Implement architectural requirements (for example, high availability, performance, capacity)


- Perform business continuity and disaster recovery procedures


- Identify, classify, and remediate incidents





Domains of exam;


Domain 1: Monitoring, Logging, and Remediation


Domain 2: Reliability and Business Continuity


Domain 3: Deployment, Provisioning, and Automation


Domain 4: Security and Compliance


Domain 5: Networking and Content Delivery


Domain 6: Cost and Performance Optimization





Domain 1: Monitoring, Logging, and Remediation


1.1 Implement metrics, alarms, and filters by using AWS monitoring and logging services


 Identify, collect, analyze, and export logs (for example, Amazon CloudWatch Logs, CloudWatch Logs Insights, AWS CloudTrail logs)


 Collect metrics and logs using the CloudWatch agent


 Create CloudWatch alarms


 Create metric filters


 Create CloudWatch dashboards


 Configure notifications (for example, Amazon Simple Notification Service [Amazon SNS], Service Quotas, CloudWatch alarms, AWS Health events)


1.2 Remediate issues based on monitoring and availability metrics


 Troubleshoot or take corrective actions based on notifications and alarms


 Configure Amazon EventBridge rules to trigger actions


 Use AWS Systems Manager Automation documents to take action based on AWS Config rules


Domain 2: Reliability and Business Continuity


2.1 Implement scalability and elasticity


 Create and maintain AWS Auto Scaling plans


 Implement caching


 Implement Amazon RDS replicas and Amazon Aurora Replicas


 Implement loosely coupled architectures


 Differentiate between horizontal scaling and vertical scaling


2.2 Implement high availability and resilient environments


 Configure Elastic Load Balancer and Amazon Route 53 health checks


 Differentiate between the use of a single Availability Zone and Multi-AZ deployments (for example, Amazon EC2 Auto Scaling groups, Elastic Load Balancing, Amazon FSx, Amazon RDS)


 Implement fault-tolerant workloads (for example, Amazon Elastic File System [Amazon EFS],Elastic IP addresses)


 Implement Route 53 routing policies (for example, failover, weighted, latency based)


2.3 Implement backup and restore strategies


 Automate snapshots and backups based on use cases (for example, RDS snapshots, AWS Backup, RTO and RPO, Amazon Data Lifecycle Manager, retention policy)


 Restore databases (for example, point-in-time restore, promote read replica)


 Implement versioning and lifecycle rules


 Configure Amazon S3 Cross-Region Replication


 Execute disaster recovery procedures


Domain 3: Deployment, Provisioning, and Automation


3.1 Provision and maintain cloud resources


 Create and manage AMIs (for example, EC2 Image Builder)


 Create, manage, and troubleshoot AWS CloudFormation


 Provision resources across multiple AWS Regions and accounts (for example, AWS Resource Access Manager, CloudFormation StackSets, IAM cross-account roles)


 Select deployment scenarios and services (for example, blue/green, rolling, canary)


 Identify and remediate deployment issues (for example, service quotas, subnet sizing, CloudFormation and AWS OpsWorks errors, permissions)


3.2 Automate manual or repeatable processes


 Use AWS services (for example, OpsWorks, Systems Manager, CloudFormation) to automate deployment processes


 Implement automated patch management


 Schedule automated tasks by using AWS services (for example, EventBridge, AWS Config)


Domain 4: Security and Compliance


4.1 Implement and manage security and compliance policies


 Implement IAM features (for example, password policies, MFA, roles, SAML, federated identity, resource policies, policy conditions)


 Troubleshoot and audit access issues by using AWS services (for example, CloudTrail, IAM Access Analyzer, IAM policy simulator)


 Validate service control policies and permissions boundaries


 Review AWS Trusted Advisor security checks


 Validate AWS Region and service selections based on compliance requirements


 Implement secure multi-account strategies (for example, AWS Control Tower, AWS Organizations)


4.2 Implement data and infrastructure protection strategies


 Enforce a data classification scheme


 Create, manage, and protect encryption keys


 Implement encryption at rest (for example, AWS Key Management Service [AWS KMS])


 Implement encryption in transit (for example, AWS Certificate Manager, VPN)


 Securely store secrets by using AWS services (for example, AWS Secrets Manager, Systems Manager Parameter Store)


 Review reports or findings (for example, AWS Security Hub, Amazon GuardDuty, AWS Config, Amazon Inspector)


Domain 5: Networking and Content Delivery


5.1 Implement networking features and connectivity


 Configure a VPC (for example, subnets, route tables, network ACLs, security groups, NAT gateway, internet gateway)

 Configure private connectivity (for example, Systems Manager Session Manager, VPC endpoints, VPC peering, VPN)

 Configure AWS network protection services (for example, AWS WAF, AWS Shield)

5.2 Configure domains, DNS services, and content delivery

 Configure Route 53 hosted zones and records

 Implement Route 53 routing policies (for example, geolocation, geoproximity)

 Configure DNS (for example, Route 53 Resolver)


 Configure Amazon CloudFront and S3 origin access identity (OAI)


 Configure S3 static website hosting


5.3 Troubleshoot network connectivity issues


 Interpret VPC configurations (for example, subnets, route tables, network ACLs, security groups)


 Collect and interpret logs (for example, VPC Flow Logs, Elastic Load Balancer access logs, AWS WAF web ACL logs, CloudFront logs)


 Identify and remediate CloudFront caching issues


 Troubleshoot hybrid and private connectivity issues


Domain 6: Cost and Performance Optimization


6.1 Implement cost optimization strategies


 Implement cost allocation tags


 Identify and remediate underutilized or unused resources by using AWS services and tools (for example, Trusted Advisor, AWS Compute Optimizer, Cost Explorer)


 Configure AWS Budgets and billing alarms


 Assess resource usage patterns to qualify workloads for EC2 Spot Instances


 Identify opportunities to use managed services (for example, Amazon RDS, AWS Fargate, EFS)


6.2 Implement performance optimization strategies


 Recommend compute resources based on performance metrics


 Monitor Amazon EBS metrics and modify configuration to increase performance efficiency


 Implement S3 performance features (for example, S3 Transfer Acceleration, multipart uploads)


 Monitor RDS metrics and modify the configuration to increase performance efficiency (for example, Performance Insights, RDS Proxy)


 Enable enhanced EC2 capabilities (for example, enhanced network adapter, instance store, placement groups)

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