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Title: IT Service Management Foundation Bridge based on ISO/IEC 20000:2018

Test Detail:

The IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 certification is offered by EXIN. It is designed for IT professionals who have already obtained an ITIL Foundation certification and want to expand their knowledge and skills in IT service management aligned with the ISO/IEC 20000 standard. The certification provides an understanding of the key concepts and principles of ISO/IEC 20000 and its relationship with ITIL.

Course Outline:

The IT Service Management Foundation Bridge course covers the essential aspects of ISO/IEC 20000:2018 and its alignment with ITIL. The course aims to bridge the knowledge gap between ITIL Foundation and ISO/IEC 20000. The following is a general outline of the key areas covered in the certification program:

1. Introduction to ISO/IEC 20000:

- Overview of IT service management and its importance

- Introduction to ISO/IEC 20000 and its purpose

- Key terms and definitions in ISO/IEC 20000

- Relationship between ISO/IEC 20000 and ITIL

2. ISO/IEC 20000 Requirements and Processes:

- Understanding the structure of ISO/IEC 20000:2018

- Requirements of the ISO/IEC 20000 standard

- Service management processes and their alignment with ITIL

- Documentation and records management in ISO/IEC 20000

3. ISO/IEC 20000 Certification and Audits:

- Certification process and requirements for ISO/IEC 20000

- Roles and responsibilities in the certification process

- Conducting internal audits and management reviews

- Continual improvement and the PDCA (Plan-Do-Check-Act) cycle

4. Relationship between ITIL and ISO/IEC 20000:

- Alignment of ITIL with ISO/IEC 20000 processes

- ITIL best practices and their applicability to ISO/IEC 20000

- Benefits of integrating ITIL and ISO/IEC 20000 frameworks

- Achieving service excellence through combined approaches

Exam Objectives:

The IT Service Management Foundation Bridge certification exam assesses candidates' understanding of ISO/IEC 20000:2018 and its relationship with ITIL. The exam objectives include, but are not limited to:

1. Demonstrating knowledge of ISO/IEC 20000 key concepts and principles.

2. Understanding the requirements and processes of ISO/IEC 20000:2018.

3. Recognizing the certification process and roles in ISO/IEC 20000.

4. Identifying the relationship between ITIL and ISO/IEC 20000.

Syllabus:

The IT Service Management Foundation Bridge certification program typically includes self-study materials or instructor-led training provided by EXIN or authorized training providers. The syllabus provides a breakdown of the topics covered throughout the course, including specific learning objectives and milestones. The syllabus may include the following components:

- Introduction to ISO/IEC 20000

- ISO/IEC 20000 Requirements and Processes

- ISO/IEC 20000 Certification and Audits

- Relationship between ITIL and ISO/IEC 20000

- Exam Preparation and Practice Tests

- Final IT Service Management Foundation Bridge Certification Exam

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ISO20KF PDF Questions and Answers

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The IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 is a certification program designed for IT professionals who hold an ITIL Foundation certification and want to expand their knowledge in IT service management based on the ISO/IEC 20000 standard. The certification is offered by APMG International and is recognized globally. It is a bridge certification that allows ITIL Foundation certified professionals to obtain the ISO/IEC 20000 Foundation certification without taking the full course.

The exam covers the fundamental concepts of IT service management based on the ISO/IEC 20000 standard, including service management systems, service management processes, service delivery, and service support. The exam is based on the ISO/IEC 20000:2018 standard and consists of 40 multiple-choice questions. The duration of the exam is 60 minutes, and a passing score of 65% is required to obtain the certification.

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Our ISO20KF Exam PDF contains Complete Pool of Questions and verified Answers including references and explanations (where applicable). Our objective to assemble these questions and answers in ISO20KF Dumps / braindumps PDF format is to provide authentic question bank to candidates who want to prepare themselves for exam in shortest possible time.

The IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 certification is beneficial for IT professionals who want to expand their knowledge in IT service management beyond the ITIL framework. The ISO/IEC 20000 standard is an internationally recognized standard for IT service management and provides a comprehensive framework for managing IT services. The certification validates the candidate's knowledge and understanding of the standard and its application in the real world.

Preparing for the IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 exam requires a good understanding of the ISO/IEC 20000:2018 standard and its relationship with the ITIL framework. There are several training providers and online resources that offer training and preparation materials for the exam. Candidates are suggested to use killexams exam dumps, practice tests, exam dumps and actual exam questions. This will help you get good marks in the exam and boost your knowledge. It is also recommended to gain practical experience in IT service management to reinforce the theoretical knowledge and improve problem-solving skills.

The IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 certification is a stepping stone for IT professionals to advance their career in IT service management. After obtaining the certification, individuals can pursue higher-level certifications offered by APMG International, such as the ISO/IEC 20000 Practitioner and the ISO/IEC 20000 Auditor certifications. The certification also opens up opportunities for professionals to work in different industries and domains that require IT service management skills.

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IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 exam is an important certification for IT professionals who want to expand their knowledge in IT service management beyond the ITIL framework. It covers the fundamental concepts of IT service management based on the ISO/IEC 20000 standard and is recognized globally. With proper preparation and practical experience, individuals can obtain the certification and pave the way for further learning and growth in the field of IT service management.

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