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EXAM CODE: ISEB-BA1

EXAM NAME: Foundation Certificate in Business Analysis

The role and competencies of a business analyst

How to identify and evaluate options for improving your business

Investigative techniques, including interviews, workshops, prototyping and scenarios

How to categorise, analyse and manage stakeholders

Making a business case and assessing feasibility

How to document, manage and validate requirements

List the key principles of business analysis.

a. Root causes, not symptoms.

b. Business improvement, not IT system change.

c. Options, not solutions.

d. Feasible, contributing requirements, not meeting all requests.

e. Entire business change lifecycle, not just requirements definitions.

f. Negotiation, not avoidance.

Describe the variants of the business analyst role.

a. Enterprise.

b. Technical/systems.

c. Digital.

d. Project.

e. Proxy product owner.

THE COMPETENCIES OF A BUSINESS ANALYST K2 (2.5%)

a. Personal qualities.

b. Business knowledge.

c. Professional techniques.

THE STRATEGIC CONTEXT FOR BUSINESS ANALYSIS K2 (7.5%)

Describe business analysis and the strategic context.

a. Analyse and discuss.

b. Build credibility.

c. Question appropriateness.

d. Analyse effectiveness.

e. Provide leadership and influence.

Define the factors assessed using PESTLE to analyse an external environment

a. Political.

b. Environmental.

c. Socio-cultural.

d. Technological.

e. Legal.

f. Economic

Idenitfy the elements of the VMOST technique used to analyse an internal environment.

a. Vision.

b. Mission.

c. Objectives.

d. Strategy.

e. Tactics.

a. Critical success factors (CSFs).

b. Key performance indicators (KPIs).

Guidance

These techniques are used to measure how

an organisation is performing. Critical success

factors are descriptions of the critical factors

that must be in place for the organisation to

achieve defined objectives and KPIs are the

quantitative measurements of performance that

track the achievement of CSFs. Candidates should

recognise examples and use of these performance

measurement tools.

Indicative content

a. Strengths, weaknesses, opportunities and threats.

b. Internal and external factors.

a. POPIT™.

b. Business model canvas.

There are various aspects to consider when

executing an organisational strategy. These

include the results of the internal and external

environment analysis and the gap between the

organisations current and desired target state.

POPIT™ provides a useful model to ensure that all

elements of the organisations strategy are being

considered, while the business model canvas

provides a means through which to develop and

execute strategy. Candidates should recognise

these techniques, but shall not be tested on their

implementation.

3.6 Describe the following techniques used in strategy execution.

Identify the activities in the Business Analysis Service Framework (BASF).

a. Situation investigation and problem analysis.

b. Feasibility exam and business case development.

c. Business process improvement.

d. Requirements definition.

e. Business acceptance testing.

f. Business change deployment.

g. Stakeholder engagement.

a. SIPOC.

• Supplier.

• Input.

• Process.

• Output.

• Customer.

b. Value chain analysis.

• Primary activities.

• Support activities.

c. Value propositions.

• Product/service.

• Image.

• Customer relationship.

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ISEB-BA1 PDF Questions and Answers

PDF Questions and Answers	: 160
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The ISEB-BA1 Foundation Certificate in Business Analysis is a certification exam that is designed for individuals who are looking to gain a foundational understanding of business analysis. The exam covers a wide range of topics related to business analysis, including the role of the business analyst, requirements gathering, business process modelling, and stakeholder analysis.

One of the key areas covered in the exam is the role of the business analyst. Candidates will need to have a deep understanding of the responsibilities of the business analyst, including defining and documenting requirements, facilitating communication between stakeholders, and ensuring that project objectives are met. They should also be able to identify potential areas of conflict or ambiguity in project requirements, and develop strategies to address these issues.

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Another important area covered in the exam is requirements gathering. Candidates should be familiar with the various methods of gathering requirements, including interviews, surveys, and observation. They should also be able to identify the various types of requirements, including functional and non-functional requirements, and understand how to prioritise requirements based on business needs.

The exam also covers topics related to business process modelling. Candidates should be familiar with the various techniques used to model business processes, including process flow diagrams and swim lane diagrams. Additionally, killexams.com study material includes online test engines and practice exams that contains actual exam questions and answers. Killexams offers PDF guide, that covers the exam topics in detail and includes practice questions. They should also be able to identify potential areas of inefficiency or bottlenecks in business processes, and develop strategies to improve these processes.

Another important area covered in the exam is stakeholder analysis. Candidates should be able to identify the various stakeholders involved in a project, including internal stakeholders such as employees and external stakeholders such as customers and vendors. They should also be able to identify the needs and requirements of each stakeholder group, and develop strategies to ensure that these needs are met.

The exam also covers topics related to business case development. Candidates should be familiar with the various elements of a business case, including the problem statement, the proposed solution, the costs and benefits of the solution, and the risks and assumptions associated with the solution. They should also be able to identify potential challenges or objections to the proposed solution, and develop strategies to address these challenges.

Another important area covered in the exam is data analysis. Candidates should be familiar with the various techniques used to analyse data, including statistical analysis and data visualisation. They should also be able to identify potential data quality issues, and develop strategies to ensure that data is accurate and reliable.

Finally, candidates should be familiar with the various tools and technologies used in business analysis. They should be able to identify the strengths and weaknesses of various tools and technologies, and select the appropriate tools and technologies for a given project. They should also be able to stay up to date with the latest developments in the field of business analysis, and incorporate these developments into their work.

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ISEB-BA1 Foundation Certificate in Business Analysis exam covers a wide range of topics related to business analysis, including the role of the business analyst, requirements gathering, business process modelling, stakeholder analysis, business case development, data analysis, and tools and technologies. Candidates who pass the exam will have a solid foundation in the field of business analysis, and will be well-equipped to work as a business analyst or to continue their education and training in this field.

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